Last updated: 27th November 2017

This Privacy Policy governs the manner in which Pita Barcelona S.L. ("Pita Barcelona", "us", "we", or "our") collects, uses, maintains and discloses information collected from users (each, a "User", "you") on the www.pita.es website ("site" or "website") and all products and services offered by Pita Barcelona S.L. If you continue using this site, you accept the terms of the Privacy Policy and the Cookie Policy.

Complying with EU’s General Data Protection Regulations (GDPR), Pita Barcelona, an European based company, is committed to ensuring that your privacy is protected for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personally-identifiable information. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, exchange our contact information in events / trade fairs / exhibitions or our store, require after-sales services, and in connection with other activities, services, features or resources we make available on our site and store. Users may be asked for, as appropriate, name, email, shipping address, billing address, phone number, mobile number, and passport information.

We do not collect any data about race, politics, religion, union status, health data, sex life or sexual orientation.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Refer to our Cookie Policy for a detailed view on the cookies collected in our website.

How we use collected information

Pita Barcelona S.L. collects and uses Users personal information for the following purposes:

To process an order

We may use the information Users provide about themselves when placing an order only to provide service to that order and comply with all legal and fiscal obligations. We do not share this information with outside parties except to the extent necessary to provide the service. The required information includes contact and billing information, plus shipping information when needed. We might also require Passport or ID identification for invoicing and shipping purposes.

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs. This is required for after-sales services of the products sold to the customer.

To improve our Site and personalize user experience

We continually strive to improve our website offerings based on the information and feedback we receive from you. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. If the User decides to log in our websites using their social media account, we may use the public profile information for that purpose.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email, through the user account if the User has opened one, or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a TLS SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Payment information

We do not store credit card number or other personal payment information in our website. We use a third-party service service to authorize and collect payments using credit card, PayPal, Amazon or ApplePay, among other payment methods. Every payment is processed through our PCI-compliant third-party payment gateway, using secured TLS SSL connection.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

How to access, modify or delete your information

An User that has created an account in our site can access their information anytime through the admin portal, and modify or delete it if needed. Regarding our email newsletters, Users can also modify and delete their subscription following the instructions at the botton of each email. Additionally, if a user has a modification to make, they can reach out to us though our email at pita@pita.es. If a request to delete the information is asked for a current transaction, we will require alternative information to fulfill our legal and tax obligations.

Changes to this Privacy Policy

Pita Barcelona S.L. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Also refer to our Cookie Policy for a detailed view on the cookies collected in our website.

Your acceptance of these terms

By using this Site, you signify your acceptance of the Privacy PolicyCookie Policy and Terms and Conditions. If you do not agree to any of these policies or terms and conditions, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Pita Barcelona S.L.
ESB65594400
Meridiana 223
08027 Barcelona, Spain
+34 933-406-346
pita@pita.es

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